Today I open Pandora app and it opened and I was in the middle of a song and wouldn’t play the music I tried logging out and coming back in and I caught it when it was in the commercial in the commercial played with sound but when the record came on and wouldn’t play sound
@Rivercityred Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
@Rivercityred Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
I am having the same issue. Windows laptop worked fine days ago. Now it will play a commercial but not music. using website connection on a Dell laptop. Acts like it is loading with the spinning record but does not play music. Has been on the spin cycle for 4 day on this laptop. Turned off and restarted computer = still same issue. All other programs play music and video with no issues.
@Cookeauto Could you tell me a bit more about what is happening?
If you are on a computer, are you listening from:
Thanks for working with me on this.
I am using a Dell Inspiron Laptop and windows. I can't get a screenshot but there is just a revolving disc in the center and nothing else is moving forward towards loading a station and playing.
Hi @TWR
Welcome to community!
I tested your account and didn't have any trouble with playback on my end using a Firefox web browser.
Can you try using a different browser than the one you're on to see if you have the same experience? This will help determine if it's a browser issue.
Let me know how it goes and if you're still having trouble.
Here are some additional troubleshooting steps that may be helpful depending on the browser you're using:
Windows new computer
Moderator Edit: Removed Personal Info
@Rosary16 I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.