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Recovering Deleted Stations or Playlists

Sugarfoot
Local Performer

Hello. My son deleted my thumbprint station. Can pandora please restore it?

Labels (3)
105 Replies

AdamPandora
Community Manager
Community Manager

Always happy to help, @xHsa8417

Hope we continue to see you around the community! :pandora:

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Nissa378
Local Performer

I deleted my personalized Amy Winehouse station playlist by accident. Can you recover it? 

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Ryan_sulli
Local Performer

Could I have all my deleted playlists recovered? I did not remove at least 2 of them and the playlists are gone. Would appreciate any help

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AdamPandora
Community Manager
Community Manager

@Nissa378 That station has now been restored to your collection.

Hope this helps!

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AdamPandora
Community Manager
Community Manager

@Ryan_sulli Your deleted stations have now been restored to your collection.

Hope this helps!

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Mojoronomous
Local Performer

Hi, my wife made a playlist for one of our kids several years ago & it's disappeared. I can usually restore one of my own stations using an original seed, but I am not sure what seed she used & she doesn't remember.

Can someone help me restore it, please?

Thanks!

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AdamPandora
Community Manager
Community Manager

@Mojoronomous What is the name of the station you need help restoring?

Let me know.

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Mojoronomous
Local Performer

@AdamPandora  Samuel Rocks

Pretty sure the picture was from the album Teddy Bear's Greatest Hits by Rosenshontz

Thank you! 

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AdamPandora
Community Manager
Community Manager

@Mojoronomous That station has now been added back to your collection.

Hope this helps!

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Ilovepandoraa
Local Performer

Hope all is well!!!! My playlist AIR has disappeared!!!!! Please please help and thank you!!!!! 

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AdamPandora
Community Manager
Community Manager

@Ilovepandoraa I'm showing the playlist Air is already in your collection:

Screenshot 2024-03-15 at 9.45.55 AM.png

I did see a playlist named Air II that was recently deleted - I went ahead and restored that playlist for you.

Let me know if this helps.

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Ilovepandoraa
Local Performer

OmG!!!!!! Miracle worker!!!! You rock!!!!!!!! Thank you thank you thank you!!!!!it’s gonna be a great weekend thanks to u!

p.s. I really really love pandora!!! The first and the best!!!! Nothing like it!!!

clu217
Local Performer

JR is the name of my playlist that I would like to recover

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AdamPandora
Community Manager
Community Manager

@clu217 I don't actually see a station or playlist named JR that has been deleted from your collection.

Is it possible your playlist had a different name or was recently was re-named?

Let me know.

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nikkiquinonez
Local Performer

Can I open a case to recover my station please?

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AlyssaPandora
Community Manager
Community Manager

Hi there, @nikkiquinonez. 👋

We're happy to help with this. Feel free to check out the accepted solution for this thread.

Could you share the name of your station(s) or playlist(s) you're looking to restore? Let us know and we can follow up with you. 🎧

Alyssa | Community Manager
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nikkiquinonez
Local Performer

"Jacq and Mommy's Station"

--
Nikki Q

TannerPandora
Moderator
Moderator

Hi @nikkiquinonez 

I've restored the station 'Jacq and Mommy's Station' and it should be in your collection now. Let me know if you're still having trouble.


Tanner | Community Moderator

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NishiCat
Local Performer

Hello! My Pandora automatically deleted all my playlists except for one. Would you be able to find one labeled “No Man’s Land” or “Silas”? 

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AdamPandora
Community Manager
Community Manager

@NishiCat It looks like your Pandora Premium Family plan has expired, which is why you don't currently have access to your playlists.

For more information about that, I'd recommend contacting the primary account holder, or asking them to reach out to us directly.

Otherwise, if you'd like to continue receiving the benefits of a subscription, you'll need to upgrade your account to Plus or Premium.

Let me know if you have any trouble with this.

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