@Ajfreamon I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
@BuddhaX Sorry to hear that. We've made a small change that should help.
You may have seen the Someone else is listening error message while we made that change - you can disregard that message and should be able to play again.
Please try again and let me know how it goes.
@Callibrown07 To navigate to Shuffle, tap on ALL and then select Stations or Songs (depending on what you are looking to shuffle).
The Shuffle option should then appear.
Let me know if this helps.
@Mdietzman Glad to hear things are back up and running again.
If this continues to be an issue down the line, please make sure to reach back out to us and let us know.
Thanks for listening!