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Shuffle button is missing/unresponsive

Carrilyn06
Local Performer

Can anyone help me out with fixing my shuffle stations option.  I have logged out deleted the app checked it for available updates nothing has helped. I have the family premium plan. 

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1 Solution

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AdamPandora
Moderator
Moderator

@EricaluvsKorn We've made a small change that should help. Please try again and let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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34 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @Carrilyn06. 👋

Sorry for any inconvenience this may have caused. 

I made a small change to your account which should help with your Shuffle feature.

Could you try again and let me know if you're able to view it now?

Thanks for your help with this. 🎧

 
Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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JamieD
Local Performer

Shuffle stations no longer an option.

I go to my collection 

All stations

Option to shuffle is no longer available. Been using it for years but now it's not an option.

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AlyssaPandora
Moderator
Moderator

Hey, @JamieD. 👋

Thanks for reporting this.

 I moved your post over to this existing thread to keep the community space organized: Shuffle button is missing/unresponsive

I made a small change to your account which should help with your Shuffle feature. You may need to restart the Pandora app or refresh your browser to notice the change.

Please try again and let us know if you continue to have trouble. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Ranman211
Local Performer

Why is my shuffle stations button missing. 

It's literally all I listen to! 

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AlyssaPandora
Moderator
Moderator

Hey there, @Ranman211. 👋

Sorry for any inconvenience this may have caused. I moved your post over to this existing thread to keep the community space organized: Shuffle button is missing/unresponsive

I made a small change to your account which should help with your Shuffle feature.

Could you try again?

Let us know if you continue to have trouble. 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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d_rapalee501
Local Performer

When I log into my Pandora which I've had for 15 years +/- I can't shuffle my stations. The shuffle tab is miss and it shows Podcast. 

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AlyssaPandora
Moderator
Moderator

Hey there, @d_rapalee501. 👋

Sorry for any inconvenience.

I've made a change that should help with this issue. 

Could you try again and let me know if you continue to have trouble?

Hope this helps. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

godineedyounow
Local Performer

I am also missing the shuffle option now, it is what I always use. Please advise....

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AdamPandora
Moderator
Moderator

@godineedyounow We've made a small change that should help. Please try again and let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Dingowned
Local Performer

In the last day or so my shuffle button seems to have disappeared on my mobile device. I have Uninstalled and reinstalled the app, turned my phone off and on, and cleared the app data in my settings. Nothing has brought my shuffle button back. For context I have a Samsung S20 FE

Screenshot_20220316-191805_Pandora.jpg

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AlyssaPandora
Moderator
Moderator

Hey there, @Dingowned. 👋

I moved your post over to this existing thread to keep everything tidy: Shuffle button is missing/unresponsive

I made a small change to your account which should help with your Shuffle feature. You may need to restart the Pandora app or refresh your browser to notice the change.

Please try again and let us know if the issue persists. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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tk55690
Local Performer

Can you make my Shuffle button come back? What changes do you make to the account to make it come back?

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jmdub
Local Performer

It has been weeks since I have been able to activate my shuffle stations from any device that I use Pandora on. Same for everyone else I know who uses pandora. Reading these other comments does this not seem to be a system wide problem? Can someone do whatever you have mentioned to the other accounts reporting this issue to make it come back for me?

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TannerPandora
Moderator
Moderator

Hi @tk55690 and @jmdub - Welcome to community.

I've made a small change to each of your account which should help. You may need to refresh your web browser or restart the Pandora app for the changes to take affect.

Let us know if you continue to have trouble.


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
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Bryanjohn1
Local Performer

Upgraded to premium now my shuffle button is note s20 android 

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AdamPandora
Moderator
Moderator

@Bryanjohn1 We've made a small change that should help. Please try again and let me know how it goes.

(Please note you may have seen the "Someone Else is Listening" message - don't be alarmed by that, as I had to go into your account in order to make a change)

Adam | Community Moderator

Let's share music in the Music + Podcasts

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EricaluvsKorn
Local Performer

Missing my shuffle option. I see I'm not the only one. I miss my shuffle 😪

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AdamPandora
Moderator
Moderator

@EricaluvsKorn We've made a small change that should help. Please try again and let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

EricaluvsKorn
Local Performer

Thanks so much!! Listening right now!!!!