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Thumbprint Radio Missing

kayleigh666
Local Performer

why can’t i get a thumbprint station. everytime i try. it says unable to crest station 

 

mod edit: changed title for clarity

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5 Replies

AlyssaPandora
Moderator
Moderator

Hey there, @kayleigh666. 👋

Sorry for any trouble with your Thumbprint Radio station. To keep the community space tidy, I moved your post over to the My Collection board.

Looks like this station may have been deleted. Someone from our User Support team restored the station for you. You may need to restart the app or refresh your web browser to notice the change.

Feel free to let me know if the issue persists. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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LAEXWRLD
Local Performer

im having the same problem i have 128 country songs thumbs uped acrossed 4 stations and its still not giving me thumbprint radio

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AdamPandora
Moderator
Moderator

@LAEXWRLD I had our support team take a look and they mentioned you were able to add Thumbprint Radio to your collection shortly after posting to the community.

Was there anything else you needed help with?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

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LAEXWRLD
Local Performer

its working now thanks

 

AdamPandora
Moderator
Moderator

@LAEXWRLD Happy to hear that.  😄

Hope we continue to see you around the community!

Adam | Community Moderator

Let's share music in the Playlist Swap

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