cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to play full album while on Premium Access

Gizmo1995
Local Performer

Random songs drop while listening to an album, happens after every 4th or 5th song. Extremely aggravating! Have autoplay turned off. 

Moderator Edit: Edited title for clarity

Labels (1)
1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Gizmo1995 It looks like your account is currently set up with the free service.

The ability to listen to a full length album is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full album - your account reverted back to the free service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

9 Replies

AdamPandora
Moderator
Moderator

@Gizmo1995 It looks like your account is currently set up with the free service.

The ability to listen to a full length album is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full album - your account reverted back to the free service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

bbcr8ability1
Local Performer

I am trying to listen to an album. Yet when one song stops playing instead of going to the next song on the album it skips to another artist or stops all together.  I do not have "shuffle" selected.  How do I just play an album?

0 Kudos

AdamPandora
Moderator
Moderator

@bbcr8ability1 I moved your post over to this existing thread: Unable to play full album while on Premium Session

It looks like your account is currently set up with Pandora Plus.

The ability to listen to a full length album is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full album - your account reverted back to the free service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

ubernde
Underground

somehow Igot cutoff from Pandora...I miss it and I want it back

How can I get reinstated?

 listened too long to a new album and I got cut off.  Now I would like to get Pandora back again

Please let this happen.  Thank you.

0 Kudos

AdamPandora
Moderator
Moderator

@ubernde I moved your post over to this existing thread: Unable to play full album while on Premium Session

It looks like your account is currently set up with the free service.

The ability to listen to a full length album is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full album - your account reverted back to the free service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

valz11
Local Performer

I am trying out the 30-day Free Trial Upgrade. When I play an Album, after the fifth song it kicks me off and starts playing a radio station. Why does it do this, and does it continue to do this if you have a paid subscription? 

0 Kudos

AdamPandora
Moderator
Moderator

@valz11 I moved your post over to this existing thread: Unable to play full album while on Premium Session

It looks like your account is currently set up with Pandora Plus.

The ability to listen to a full length album is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full album - your account reverted back to the free service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

JulieFH
Local Performer

Why does my Pandora revert to a song on one of my stations in the midst of playing an album when there are three more songs left on the album?

 

0 Kudos

AdamPandora
Moderator
Moderator

@JulieFH I moved your post over to this existing thread: Unable to play full album while on Premium Session

It looks like your account is currently set up with Pandora Plus.

The ability to listen to a full length album is only an option when upgrading to Pandora Premium.

It looks like you enabled a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on-demand.

Because these sessions are funded by advertisements, your account reverted back to your regular service automatically at the end of the session.

This would explain why you weren't able to make it through the full album - your account reverted back to the free service when the session was over.

Hope this helps explain!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos