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Unable to remove album from collection

jwill801
Local Performer

Hello,

I am having trouble removing an album from my collection. There is no "Remove" option when clicking on the three dots. See pic below. Thanks.

 

jwill801_0-1695227141366.png

Moderator Edit: Edited title for clarity

 

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jwill801
Local Performer

Thank you for the reply. For whatever reason, the album is no longer on my "Collected" page. So my problem solved itself. Cheers.

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3 Replies

AdamPandora
Community Manager
Community Manager

@jwill801 That means the album isn't actually in your collection - I took a look at your account, and this is what I see when sorting your collection by Albums:

Screenshot 2023-09-20 at 11.01.14 AM.png

Can you please send me a full screenshot of the entire web page where you are seeing that album?

Thanks for working with me on this.


Adam | Community Moderator
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jwill801
Local Performer

Thank you for the reply. For whatever reason, the album is no longer on my "Collected" page. So my problem solved itself. Cheers.

AdamPandora
Community Manager
Community Manager

@jwill801 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!


Adam | Community Moderator
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New music alert! Picks of the Week (12.9.24)
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