Wrong cover image showing on Enigma Radio

[illumnat]

Station cover image not even related to artist - can't change it

OK... so my Enigma based station -- the German band founded by Michael Cretu -- now has this annoying image as the cover photo. Pandora offers no way to change it. This image has nothing whatsoever to do with the band Enigma!!

This is NOT Engima!

Not only can I not change the cover image, the cover image is now just some guy who has 139 views on YouTube who is calling himself Enigma. Come on Pandora... seriously?!?

This is not Michael Cretu's Enigma!

Please, please, please at least give us a way to change the cover image for our stations we set up.

And seriously, can you at least keep your artists straight so that Enigma the band with hit songs in the 90s isn't lumped in with some dude in the 2020s who has a handful of YouTube views???

I've been a paying Pandora subscriber for a long time now. Can you please give us some accuracy and basic features?

Thanks!

Moderator Edit: Edited title for clarity

[illumnat]

I do not want this as the cover image for my "Enigma Radio" station. I don't even know what this is. Why isn't there an easy, direct way to set the cover image of a Pandora station you set up???

[AlyssaPandora]

Hi there, @illumnat. 👋

Thanks for sharing the screenshot, and I’m sorry for the frustration this has caused. I can see why this would be confusing, especially when it comes to artist accuracy.

Sourcing Images and Customizing Album Art

To clarify, the second image shown is from YouTube - Pandora doesn’t pull station artwork from external sources like YouTube. At this time, customizing album art for stations and playlists isn't a feature. However, I've noted your request for this option. 

In the meantime, there's an existing idea created by another community member. You can upvote this suggestion if you haven't already: 💡 Ideas: Add custom album art on stations & playlist

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Reporting Library Errors on Pandora

If you notice anything incorrect directly within Pandora, you can use these steps to report it:

📌 How to flag/report library errors

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Your Enigma Radio

From what you described, it sounds like you’re trying to ensure your Enigma station is tied to the correct artist and visuals and I completely understand how important that is. 

For reference, here’s what I’m seeing for your station on web, along with your direct link: https://www.pandora.com/station/88122893535651926

Can you confirm if this is still happening on your end?

If that first image is still showing within Pandora, send over the station link and I’ll dig into it further. 🎧

[illumnat]

I’m still seeing that guy’s image.

the 2nd image I posted is from YouTube. I sent it to show that for whatever reason, that specific person was showing up as 90’s band Enigma on my Pandora.

he is *still* showing up as the band image, though it appears that some tracks that might have been his erroneously listed under 90s band Enigma are gone.

but yeah, he’s still showing up as the artist image

This is the link:

https://pandora.app.link/jA6mUiNb81b

images are what I’m seeing on my phone currently.

Moderator Edit: Merged comments

[AdamPandora · Accepted solution]

@illumnat Sorry for the continued trouble.

I've sent your feedback to the team who helps manage our collection.

Thanks for taking the time to report this!