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Amazon Alexa: Songs immediately repeat after playing

Vander1
Local Performer

When playing today's hits from my Amazon echo, it often repeats songs immediately. This just started happening. Very frustrating. If not fixed, I will cancel.

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Vander1 Let's start by rebooting your modem and router.

If you're still having the same problem, then please try the following steps:
  1. Check to see if there are any updates available for your Alexa and Pandora apps. Update both as necessary.
  2. Restart your Alexa device by unplugging the power source and plugging it back in.
  3. Try unlinking and relinking your Pandora account via the Alexa app.

+++++++++++++++++++++++++

If this continues to be an issue, can you please let me know:

  • the name of the next track that repeats
  • the approximate date and time that it repeats

Thanks for working with me on this.

 
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Vander1
Local Performer
Thanks. I will try that. 🙂
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