Android TV: Replay button greyed out

[Jromain3]

Hi. I pay for Pandora plus which allows me to have unlimited song repeats but when I listen on my smart tv Pandora app, the repeat button is disabled. It is greyed out and can't even be selected. This is with all of the songs not just the few that normally can't repeat. This is super frustrating and I have tried uninstalling and reinstalling the Pandora app already. I hope someone can help me solve this issue.

Moderator Edit: Changing title for clarity

[TannerPandora · Accepted solution]

Hi @Jromain3 

What is the make and model of your TV?

Additionally, when you uninstalled, did you sign back it or reconnect your Pandora account with a device code? I'm not seeing a new connection on your account which should be present if you've removed the app. The last connection was from 2021.

In the meantime, I would give these steps a try:

• On the supplied remote control, press the HOME button.
• Select the Settings Gear icon  ⚙️
• Follow the steps according to your TV menu:
• Select Apps → See all apps → Show system apps.
• Select Apps.
• Under System apps, select Pandora.
• Select Clear cache, then select Ok.
• If the issue still occurs, move on to the next step.
• Select Clear data, then select Ok.
• If displayed, select CLEAR ALL DATA, and then Ok

[Jromain3]

Thank you so much! It works now and I have a TCL tv but I'm not sure which model. I'm so glad I can replay my songs now.