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Casting to smart tv

The_defective_o
Local Performer

I have been having issues casting to my smart TV recently but I was able to cast before with no issue I dont even see the option on pandora anymore 

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TannerPandora
Moderator
Moderator

Hi @The_defective_o thanks for posting to community! Sorry to hear this. 

So I can investigate, can you let me know the following:

  1. What is the make and model of your Smart TV?
  2. What is the make and model of your phone?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of the missing casting option?

Thanks for the help!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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3 Replies

TannerPandora
Moderator
Moderator

Hi @The_defective_o thanks for posting to community! Sorry to hear this. 

So I can investigate, can you let me know the following:

  1. What is the make and model of your Smart TV?
  2. What is the make and model of your phone?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of the missing casting option?

Thanks for the help!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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The_defective_o
Local Performer

It fixed itself just took awhile to recognize the tv

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TannerPandora
Moderator
Moderator

Thanks for the follow up @The_defective_o. Glad to hear its back to working!

Happy listening! 🎧


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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