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Cox devices - Login

Dwtaylor8
Local Performer

For years I got to Pandora on my cox TV with a single click on the icon for Panorama. Now I am faced with a matrix of letters and numbers and required to input my email, password,  etc.  I am a paid subscriber and very annoyed by this new barrier.  Get me back to  a single click!

Moderator Edit: Changing title for clarity

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3 Replies

TannerPandora
Moderator
Moderator

Hi @Dwtaylor8  - thanks for posting to community. 

Are you being asked to log in every time you access the Pandora app on your Cox device?


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Dwtaylor8
Local Performer
Not always, but periodically and very annoying!!
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TannerPandora
Moderator
Moderator

Sorry to hear that, @Dwtaylor8.

I've passed along your experience and info to our engineering team for further investigation.

In the meantime, I would recommend checking that your Cox device has the latest firmware update. For steps on how to do this, I would recommend reaching out to Cox support directly. 


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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