Cox devices - Login

[Dwtaylor8]

For years I got to Pandora on my cox TV with a single click on the icon for Panorama. Now I am faced with a matrix of letters and numbers and required to input my email, password,  etc.  I am a paid subscriber and very annoyed by this new barrier.  Get me back to  a single click!

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Dwtaylor8  - thanks for posting to community. 

Are you being asked to log in every time you access the Pandora app on your Cox device?

[Dwtaylor8]

Not always, but periodically and very annoying!!

[TannerPandora]

Sorry to hear that, @Dwtaylor8.

I've passed along your experience and info to our engineering team for further investigation.

In the meantime, I would recommend checking that your Cox device has the latest firmware update. For steps on how to do this, I would recommend reaching out to Cox support directly.