Cybertron Computer - No Sound

[wiseman_dw]

No and I even had a computer co. look at it

If you think that will help fine

Ive tried everything with no resultsyoud think they could fix it themself

Sent from Mail for Windows 10

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @wiseman_dw 

I created your own thread since the previous thread you were posting on is specific to Samsung TVs. I checked the account that is associated with your community profile and there is no Samsung TV device associated with it. Sounds like you're using another device.

Are you listening to Pandora on a computer or on a device

1. If you are on a computer, are you listening from:
   • A Mac or Windows computer?
   • Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model?
3. Is there an error message? If so, what does it say?

[wiseman_dw]

You got that right I asked them to fix it what a joke ill never be able to hear pandora again
Sent from Mail for Windows 10

[TannerPandora]

@wiseman_dw Once again I've moved your message to this thread since you do not have a Samsung TV associated with this Pandora account. 

I'll need more information in order to help. Please provide the following:

Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
   • A Mac or Windows computer?
   • Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model?
3. Is there an error message? If so, what does it say?

[wiseman_dw]

Yes im using my comuter for pandora

Sent from Mail for Windows 10

[TannerPandora]

Thanks for responding @wiseman_dw!

I'll still need a little more information in order to continue to investigate.

• What is the make and model of your computer?
• Are you listening on a web browser or the desktop app?
  • If you're listening on a web browser, which one? (Example, Chrome, Safari, Firefox)

Be sure to respond directly in this thread, since the previous thread is specific to Samsung TVs only. 

Thanks!

[wiseman_dw]

Cybertron

Sent from Mail for Windows 10

[TannerPandora]

@wiseman_dw What's the Operating System that you use and the web browser?

[wiseman_dw]

Sorry I don’t know computers very well I don’t know

Sent from Mail for Windows 10

[TannerPandora]

@wiseman_dw Do you know the web browser you use to listen to Pandora?