Fire TV: Reduced image and text size on Now Playing

[curlewdave]

Why did you reduce the width of the "now playing" image. It is scrunched and hard to read. Please Fix it !

Moderator Edit: Changing title for clarity

[krmitchell48]

I have the same problem on my Amazon fire tv

[Bildar]

I have this problem too. Except that also the Title and Artist type is so small I have to be within 1 foot of the TV to read it. It seems to have started after the latest update on the Pandora App on Saturday.

[Pan3]

Have been using TV app (Firestick) for a few years - today noticed the change in the smaller font and narrowed image.

[curlewdave]

Yep, title and artist are very difficult to read. I hope Pandora fixes it
soon.

[MariaPandora]

Hi @curlewdave , thanks for posting and sorry for the trouble!

Can you tell me a bit more about what is happening? Is this particular issue happening on a computer, on another device, or across all platforms?

If it's happening on a device, what is the make and model (and carrier, if applicable)? Are you experiencing also on your TV?

If it is happening on a computer, are you listening from a Mac or Windows computer? Are you listening from the desktop app or our website? If it is on the website can you tell me which browser are you using?

Lastly, can you please send me a picture of what you are currently seeing?

Let me know.
__

@Bildar , thanks for posting.

I can see that you also contacted us through email. It seems like an agent is already checking this and they will follow up with you directly.

Thanks for working with us on this!

[AdamPandora]

@krmitchell48 Can you please send me a picture of what you are currently seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[TannerPandora]

Hi @Pan3 

Welcome to community! 

Could you do me a favor and share a picture of what you're seeing on your TV. You can include pictures directly here on community. Be sure to upload a photo through a web or mobile browser, photos won't be included when replying to the email notification you may receive. 

Thank you for your help! 

[krmitchell48]

I tried to send a picture on the web page but couldn't figure out how to
attach it in the web page.

[TannerPandora]

Hi @krmitchell48 

From a web or mobile browser, you can include photos by uploading them using the camera icon in the chat window.

For example, tap Reply to respond to the chat, then find the Camera Icon in the menu bar. If you don’t see the icon, you may need to tap the three dots (…) to expand the menu options. Once you tap the camera icon, select Choose Files. After the upload is complete, tap Done. 

Cameron Icon

Choose Files & Done

[TannerPandora · Accepted solution]

Please Note: This message has been Accepted as a Solution to flag the current status or steps. This thread will be updated with more information as it is provided to the community moderation team. Thank you for your patience!

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Pandora Update 12/3/2025:

Hi everyone!

Unfortunately, we don’t have any new updates to share on this issue at this time. We know it’s been a long-standing frustration, and we’re really sorry for the inconvenience. Some issues end up being trickier to resolve than others, and our teams continue to investigate.

We truly appreciate your patience.

Pandora Update 8/21/2025:

Hi everyone,

Thanks so much for continuing to share your experiences around this issue. While we don’t have a new update to share at this time, please know that your reports are being surfaced to the appropriate teams as they continue to investigate. We truly appreciate your patience.

Pandora Update 8/7/2025:

Hi all!

Thank you to everyone who has taken the time to share their experience with the reduced image and text size on Now Playing when using Pandora on Fire TV. We’ve passed along your reports to our engineering team for further investigation.

If you’re new to this thread and experiencing the same issue, please feel free to add your comments here and include a photo of what you’re seeing on your TV. Some experiences have been slightly different. 

In the meantime, we appreciate your patience.  Thank you for being part of the Pandora Community.

[Bildar]

It looks like the display of all the scrolling text and the pic is incorrect, causing them to be squeezed too small. So, the display size is wrong for all scrolling text. The rest of the page looks fine, Pandora screen and menu buttons all seem ok

[TannerPandora]

Thanks for sharing those extra details, @Bildar, really appreciate you taking the time. I've passed along your post to our engineering team. Definitely an odd experience to happen seemingly out of now where. Thanks for your continued patience!

[kborden52]

Having the same issue with Firestick 4K Max.  Hope that it's resolved soon!

[busleyj]

Same small text on firestick

[ABL7]

This week I noticed the font is really small. This is happening on my tv!!! Why? And how can I adjust it back to the original format?

[KeepItFree]

Same issue on Firestick 4K Max v7.7.0.2 / Pandora v4.2.2 / 1080p TV after recent update.

[MariaPandora]

Hi @ABL7 , thanks for posting. 

I added your comment to this thread Fire TV: Reduced image and text size on Now Playing, as any update on this situation will be posted here.

@KeepItFree , thanks for the information.

Can both of you please take a picture of what you are seeing on your TV and upload it on this thread?

Thanks for your help with this!

[angry_hedge]

08/20/2025 - still not resolved.

[kborden52]

Nope. Still the same issue.