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Kindle Fire App Stops when Background

ChasityR
Local Performer

I have searched and tried many "fixes" on the internet but none have worked. Never did find where I mark it as "keep playing in the background" .

  • Fire HD 8 (6th generation)
  • Fire OS 5.6.8.0 (626542120)
  • Pandora version, 1812.2

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hi there, @ChasityR. 👋

Thanks so much for posting on the Pandora Community! Sorry to hear that you're having trouble with this.

Unfortunately, the sound settings of each app are set by the needs of the app and cannot be altered. So, if you are playing a game or using an app that requires sound, the audio from Pandora may pause. It's not possible for us to override the sound settings, or any other functions of another app.

  • Does this issue occur with apps you were able to use when listening to Pandora in the past?
  • Also, are there any error messages popping up? If so, what does it say?

Let me know. 🎧

Alyssa | Community Manager
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