My account is completely gone on Samsung TV

[mcamillo3]

I just tried to listen to the Pandora app on my Samsung TV. It has always worked. I have many stations created. My account is gone.  I can access my account just fine on the website.... and that's working great...but it's not working at all on my TV now. It's acting like I don't have an account, and nothing works. It showed me a screen I had never seen before, and asked me to choose a genre. I clicked on Classic Rock just to see what it would do... and now I'm completely stuck there. I cannot do anything else. If I try to back out, it just takes me back to my home screen. This is NUTS! I can't even delete the app to reinstall it. 

What's going on??

[mcamillo3 · Accepted solution]

I just updated YouTube TV, and it came back. All is well. I have no idea what happened before, but I'm glad it's working again.

[AdamPandora]

@mcamillo3 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!