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Amazon Alexa: Shuffling plays wrong Quickmix

billc281261
Local Performer

When using Alexa to "shuffle my stations on bill's Pandora" she says playing "Girlruns26 quickmix"

I have searched high and low and cannot find this in my collection as I want to delete this

Where can i find it located and how can it be deleted

If someone could help that would be great

Thank you

Moderator Edit: Edited title for clarity

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1 Solution

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TannerPandora
Moderator
Moderator

Hi @billc281261!

I was able to successful change your web name to 'brit-boy'. 🙌


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

View solution in original post

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7 Replies

AdamPandora
Moderator
Moderator

@billc281261 I moved your post to the Other Devices space.

It looks like the username associated with your Pandora account is girlruns26.

This would explain why your shuffle is named girlruns26 Quickmix when playing it on your Alexa device. 

If this username was not selected by you, what we can do is take some measures to help secure your account.

We can also update your username to something new if you'd like.

Let me know.

 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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billc281261
Local Performer

Hello

 

thank you for the quick response, as far as i know my user name is billc281261 and has been since day 1

also girlruns26 doesn't show up when i access my account so I am a little baffled

 

so yes please delete girlruns26 and can we use britboy instead?

out of curiosity will britboy end up being my login?

 

thank you again for the quick response 

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AdamPandora
Moderator
Moderator

@billc281261 Changing your webname will not affect your actual log in credentials - it will however change the URL to your profile, as well as the name of your Quickmix station (Shuffle).

This being said, it looks like the following webnames are already taken:

  • britboy
  • billc281261

Would you be able to send a couple of other options that I can try?

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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billc281261
Local Performer

Adam

 

can we try

brit-boy

londonboy

london-boy

 

thank you

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TannerPandora
Moderator
Moderator

Hi @billc281261!

I was able to successful change your web name to 'brit-boy'. 🙌


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport
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billc281261
Local Performer

OK, I tried to follow the link in the email I was sent telling me to go into my profile and then subscriptions and notifications then change my settings an save changes I am totally lost here

I cannot see anything in my settings as to where and what I need to change 

Please point me in the right direction

Thank you

Bill

 

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AdamPandora
Moderator
Moderator

@billc281261 I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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