Onkyo Pandaora Fails to Connect

[cyberthom]

I have an Onkyo TX-RZ50 Receiver.  This morning Pandora is failing to connect.  I get the message:

Connection Error.

Unable to copnnect to the server.  Please check your Network connetion and try again.

The network connection on the receiver works perfectly.  I successfully did a firmware update and other APPS have connectivity.  Can you reset my device account?  It's my understanding that this will resolve the issue.

[TannerPandora]

Hi @cyberthom 

Sorry for any trouble!

I can remove your Onkyo connection from your Pandora account and have you try logging back in to see if that will help. 

I've gone ahead and done this. This should automatically log you out, but it can take some time. So I would wait a few hours to see if any changes will take affect.

Additionally, I would also try power cycling your Onkyo by unplugging it for at least 5 minutes. If after logging back in and power cycling your Onkyo you're still running into trouble my last recommendation would be a factory reset of your Onkyo. 

Hope that helps!

[cyberthom]

OK.  I will try that after work.