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Pandora App is not working on Roku suddenly

perogwin
Local Performer

When I try to access Pandora on my Roku Device it goes to logging in and just continues to spin. It was working fine earlier today. I rebooted the Roku, checked for software updates, even removed and re added the app to Roku. I went as far as signed out of all devices then sign back into each, one at a time. The sign in to Pandora appeared on the Roku app after I did this and I was able to re enter username and pass, then it just went to logging in with the spinning icon, after a while it just dropped back to Roku home screen and still won't let me in.

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perogwin
Local Performer

I was reading stuff from others that have experienced the issue. They said theirs fixed itself the next day. I waited 12 hours and it is working again. I have no idea why it happened but at least i am far from the only person it happened too.

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4 Replies

MariaPandora
Moderator
Moderator

Hi @perogwin , thanks for posting.

I'm very sorry for the trouble. Could you tell me more about your Roku device?

  • What is the model?
  • What is the serial number? (Settings > System > About)
  • What Roku software version is your device using? (Settings > System > About)
  • What Pandora channel version are you on? (Highlight the Pandora channel icon and select the * key.)
Let me know what you find or if you have any trouble with these instructions.

Maria | Community Moderator
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perogwin
Local Performer

I was reading stuff from others that have experienced the issue. They said theirs fixed itself the next day. I waited 12 hours and it is working again. I have no idea why it happened but at least i am far from the only person it happened too.

AlyssaPandora
Community Manager
Community Manager

Glad to hear things are working again, @perogwin. If you run into any additional issues, please don't hesitate to let us know. Happy listening! 🎶


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Brenns
Casual Fan

Well apparently it did not get fixed. For some reason my Pandora went to log in mode and I had been using it. When I went to log in, I put all of my account info in and it kept going back to the login page. I did it about four times. Yes, I have my account things correct. It’s still working right now on my IPad, just not on either of our Roku TV’s, we have smart TV’s. Fix this please.

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