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Roku TV - Stuck On My Music And Can’t Create Stations

joshualewissss
Local Performer

I can no longer make a new station or exit my music on Pandora on my Roku TV. It’s impossible to delete the app and I’ve tried signing out

Moderator Edit: Changing title for clarity

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3 Replies

TannerPandora
Moderator
Moderator

Hi @joshualewissss 

Can you let me know the following info about your Roku TV:

  • What is the model?
  • What is the serial number? (Settings > System > About)
  • What Roku software version is your device using? (Settings > System > About)
  • What Pandora channel version are you on? (Highlight the Pandora channel icon and select the * key.)

Also, what happens when you try to delete the app?

In the meantime, let's make sure that you're Roku is up to date. Please try using the steps in the following link to update your Roku software: https://support.roku.com/article/208755668-how-to-update-the-software-on-your-roku-streaming-device

 


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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joshualewissss
Local Performer

image.jpg

image.jpgHere are the specs for the Roku TV i’m using and it’s pandora version 5.5 build 4. It won’t let me delete it only move it

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TannerPandora
Moderator
Moderator

Thanks for the info, @joshualewissss!

Roku offers several steps to delete channels from your mobile device, the Channel Lineup or the Channel Store. Check out some of the steps here and let me know if you continue to have trouble deleting the app.  


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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