cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Samsung TV: No Sound

rayjaq
Local Performer

I have no sound on Pandora

Labels (1)
283 Replies

MariaPandora
Moderator
Moderator

Hi @jeanmichelchoqu , thanks for sharing your work around! 

Please keep us posted if you notice anything else.
__

@Frodryk , thanks for posting.

Sorry for the trouble.

In that case, let's try other troubleshooting steps to see if we can resolve the issue. 

First, make sure your device has the latest firmware by checking for a new update. To do this, press Menu on your remote and scroll down to Support. Then select Software Update. If an update is available, try loading Pandora again once the update is complete.

Next, please try deleting and re-adding the Pandora app from the app store on your Samsung device.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

  • Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
  • Try rebooting your modem and router and restarting the device.

You should also contact Samsung directly to troubleshoot your specific device and settings.

Let me know how it goes!

0 Kudos

John88
Local Performer

2025 still doesn't work I'm a premium member I am about to cancel 4 samsung tvs tried everything still doesn't not work.

This did not work for me.

Moderator's edit: Merged comments.

0 Kudos

MariaPandora
Moderator
Moderator

Hi @John88 , thanks for posting.

I can see that you contacted us through email before.

Unfortunately, I am unable to provide any additional information or a timeline as to when you can expect to see this resolved. 

However, the info you've provided is helpful and I've made sure to pass it along. I've also made a note regarding your experience. 

Thanks very much for your patience in the meantime!

0 Kudos

SmoothJazz85
Local Performer

What is the solution to this? Experiencing the same no sound on Pandora issue with my Samsung TV. All others apps are working just fine. 

0 Kudos