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Samsung dvd only plays first song then stops

Sharky50
Local Performer

I start Pandora application on TV and after 1st tune plays the 2nd to queues up but does not download

 

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3 Replies

TannerPandora
Moderator
Moderator

Thanks for posting to community @Sharky50! Sorry to hear this is happening. Can you let me know the model number and year of your Samsung player?

In the meantime, I'd like to start with some basic troubleshooting. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

Then, please try a few standard network troubleshooting steps:

  • Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
  • Try rebooting your modem and router and restarting the device.
  • Try removing and re-adding the app (if this is possible on your device).

Let me know how it goes. 

Tanner | Community Moderator

Let's share in Music + Podcasts

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nephilim5
Underground

This is the same issue I posted here: https://community.pandora.com/t5/Other-Devices/Music-will-not-play-advance-on-Samsung-Blu-Ray-Player...

Have we had any progress on this?

Thanks for your time.

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TannerPandora
Moderator
Moderator

Hi @Sharky50 and @nephilim5, there were some changes released yesterday. Did this help at all with your playback issues?

Let me know. 

Tanner | Community Moderator

Let's share in Music + Podcasts

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