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Tuned in to Pandora tonight, like the last 4 years..no sound, what? Song proceeds like there is sound on....Disengaged the surround sound, used TV speakers, logged out, logged in...ALL other apps(everything from you-tube to Netflix to the Weather Channel(lol) worked with sound, no problem...don't say that there is a Pandora volume in the bottom right, cause on TV, there isn't! WHAT is up?
PS ALL my other million channels...no problem with sound!
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@audiocare To clarify, are you streaming Pandora through either Dish Network, or DirecTV?
Our support team took a look at the Pandora account connected to your Community profile, and don't see any direct device associations with a Sony TV.
Let me know.
Adam | Community Moderator
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How does this help me? What can I do?
I haven't changed anything so why this sudden no sound?
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Hi @faroislands
We'll first need to determine what device you are using before we can offer any troubleshooting steps.
Looking at your Pandora account, I don't see a Sony TV associated with it. So it sounds like you may have another device, like a receiver connected to your TV.
In order to proceed, please confirm the device that the Pandora app is located on.
Thanks!
Tanner | Community Moderator
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