The player is playing one song and wont let me switch to something else

[smurphy94]

The player is playing one song and wont let me switch to something else

[AlyssaPandora]

Hey there, @smurphy94. 👋

Thanks so much for posting, and sorry to hear that you're having trouble listening.

• Could you tell me a bit more about what is happening?
• What is the make and model of your device?
• Are you receiving any error messages? If so, what exactly does it say?

Let me know. 🎧

[justshirl]

It doesn't say anything. I went to browse and found a song I wanted to hear and it just won't play!

[TannerPandora]

Hi @justshirl! Thanks for posting.

Which device is this happening on?

I checked your Pandora account, and I do see that you're upgraded to Pandora Plus. Keep in mind, listening to on-demand content like songs, albums and playlists are a feature of Premium. 

With Plus, you can enjoy:

• Ad-free personalized stations 
• Your favorite podcasts
• Unlimited skips
• Offline listening
• Higher quality audio