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The player is playing one song and wont let me switch to something else

smurphy94
Local Performer

The player is playing one song and wont let me switch to something else

 
 
Steven Michael Murphy
Labels (1)
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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hey there, @smurphy94. 👋

Thanks so much for posting, and sorry to hear that you're having trouble listening.

  • Could you tell me a bit more about what is happening?
  • What is the make and model of your device?
  • Are you receiving any error messages? If so, what exactly does it say?

Let me know. 🎧

Alyssa | Community Manager
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justshirl
Local Performer

It doesn't say anything. I went to browse and found a song I wanted to hear and it just won't play!

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TannerPandora
Moderator
Moderator

Hi @justshirl! Thanks for posting.

Which device is this happening on?

I checked your Pandora account, and I do see that you're upgraded to Pandora Plus. Keep in mind, listening to on-demand content like songs, albums and playlists are a feature of Premium. 

With Plus, you can enjoy:

  • Ad-free personalized stations 
  • Your favorite podcasts
  • Unlimited skips
  • Offline listening
  • Higher quality audio

 

 


Tanner | Community Moderator

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@PandoraSupport

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