I have a Pandora account that is current; allows me to get on my iPhone and Mac. Up until a week ago, I was able to listen on my Apple TV. It seems that my late husband's email address is on the tv; I am not able to access due to not knowing his password. My husband passed FOUR years ago. When I go to Pandora on App store for the tv, I'm told that there is no connection ... and I cannot open due to the password. I've attempted contacting PANDORA ... email, "chat" with no success.