Showing results for 
Show  only  | Search instead for 
Did you mean: 

Won’t let me listen to my own songs

Local Performer

Hi! I can play stations perfectly fine but when I try to play a singular song or one of my playlists it goes to the watch a video tab but once I’m on that it freezes so I can’t watch the video or log off using the X so I have to log out of the app but my big problem is I can’t listen to the songs I want to. 

Labels (1)
0 Kudos
1 Reply

Community Manager
Community Manager

@Alyssa_G It sounds like you are having trouble initiating Premium Access sessions by watching an ad.

To clarify, are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

0 Kudos