Pandora freezes TV

[Pete5]

Pandora will stop working on my tv, actually shut the volume off to the entire tv. I have to unplug/plug in the cable box in order for my tv to work again. However, I have no stoppage on my computer nor my phone.

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Pete5! Welcome to community. 👋

I see that you've also reached out to our User Support team through email. To curb any confusion or duplicate troubleshooting steps I would recommend following up with them by replying directly to their email.

If your issue has been resolved feel free to post any helpful troubleshooting steps for other users that may have a similar experience.