I have a RX-A1070 and I can not log in to my Pandora account with MusicCast. I have reset my amp and removed my account from the app. Now I get an error "Unable to register your system"
Please help.
Chris
Moderator Edit: Changing title for clarity
Hi, @Chris2699. 👋
Thanks for letting us know and sorry for any inconvenience.
I've removed the connection, when it takes affect you'll automatically be logged out.
Hope this helps! 🎧
Hi @Chris2699,
I've removed the Yamaha connection from your account. To confirm, you continue to receive the "Access Error" message on your Yamaha device? If so, I would also recommend rebooting your network connection by power cycling your modem and router.
Alternatively, you can log out of all devices on your end using a computer with the following steps:
*Keep in mind that it may take some time before the change will reflect on your other devices.
Hi @Chris2699!
No changes to your Pandora account have been made from our end other than removing the Yamaha device connection per your request.
Can you tell me a little more about your experience.
Hey @Chris2699! - I passed your account over to our engineering to look into this deeper. Turns out your original account had a typo in the email. This is why it didn't show up when you tried to log back in.
We can help edit the typo and get you back to your original account. I'm going to forward this to our User Support team to follow up, they'll reach out via email. Be on the look out for their response. Thanks!
Can I log myself out? I feel like I'm having the same issue...
Hi @Andreajackson10!
You can log out of all other devices from a computer by:
If you'd prefer not to do this, I can remove the device on my end. Let me know.
I have issue with not being able to register Pandora. This is a very glitchy system.
Hi @captjustinmille! Welcome to community!
Can you confirm you're receiving the same error message - 'Unable to register your system' - or a different error?
In the meantime, I've tried to look up your Pandora account, but it doesn't appear to be listed under the email address associated with your community profile.
Have you changed your email recently? If so, let me know and I'll message you privately to get your new email address. Please do not post your email on community.
Thanks much!