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Ad Feedback - Explicit Ads

Jvjohnson82
Local Performer

I am not sure where this is supposed to go but why on earth does Pandora allow ADs that talk about abortion and death penalty??? Is this supposed to be family friendly?? Does Pandora just let any AD run before vetting?? I dont care what side of the conversation you are on

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Accepted Solutions

AdamPandora
Moderator
Moderator

We recognize that certain material is sensitive ground, so we do our best to preserve the listening experience. All of our ads are thoughtfully vetted by folks across various teams at Pandora, to ensure they are free from speech or content that is hateful, illegal, false, misleading, fraudulent, inaccurate or unfair. While we respect the perspective of each individual, and while there are occasional judgment calls still required, we feel strongly that our advertising platform should not be in the business of censoring.

That being said, I have a couple of suggestions which you might find helpful. First, you might want to restrict Pandora from playing songs with explicit content. When you do that, you not only remove songs with explicit lyrical content, you also remove some ads that are not intended for people who have demonstrated an aversion to explicit content. As a result, this option may remove some advertisements that might offend you.

To disable explicit content from our website on a computer, click the icon (initial or picture) on the top right corner of the page, select Settings, and then Content Settings.

There, you should see an Explicit Content toggle, which indicates whether you would like to allow explicit content or not. Set this to Off.

You might also consider upgrading to Pandora Plus or Pandora Premium. These are our advertising-free subscriptions, which also offer a number of other benefits you might find attractive.

For instance, Pandora Plus includes unlimited skips, replays, and offline listening, while Pandora Premium boasts all of these features as well as a curated, on-demand library.

Of course, we're happy to have folks listen, whether they are paid or free.

I hope this is helpful, and that you can understand the approach we have taken.

Adam | Community Moderator

Let's share music in the Playlist Swap

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3 Replies

kwilliamsonEY
Local Performer

I agree. I use this in a classroom with students. I have explicit content blocked, so this add should not be an option.

AdamPandora
Moderator
Moderator

@kwilliamsonEY Nice to see you around the Community.

Explicit ad playing with filter enabled:

I'm happy to look into this for you, but I'll need a bit more information first. Could you tell me a little more?

Please include as much of the below information as possible:

  1. What was the ad for? Do you remember the brand, product, event or website name?
  2. Do you remember anything specific that was said or mentioned in the explicit ad that played?
  3. How are you accessing Pandora? Are you on a computer, phone, tablet or in-home device (TV, Xbox, Blu-ray player, etc.)?
  4. Was it a visual ad, an audio ad, or a video ad with audio?
  5. Which of your station(s) did you hear/see it on?
  6. What day did this advertisement play?


If you're able to get a screenshot of what's happening, please send that along as well.

Once I have more information about the ad, I can pass it along to our advertising team.

We really appreciate your help with this! 

 +++++++++++++++++++++++++

Streaming Pandora in a classroom setting:

As a general rule, any time you play music in a public place, you must have the proper licenses and pay the required royalties. This license requirement helps fairly compensate artists, authors, composers, publishers and other rightholders. Pandora is only authorized to grant you a license to use the Pandora service for personal non-commercial purposes, as stated in our terms of use.

However, under the U.S. Copyright Act, the performance or display of a work by instructors or pupils in the course of face-to-face teaching activities of a nonprofit educational institution may, in certain, limited circumstances, be exempt from certain license requirements. You should consult the venue in which you are speaking, the institution which is conducting or sponsoring the conference or workshop, or your own attorney for advice on whether your use of the Pandora service might qualify under this or some other exception to the licensing requirements of the U.S. Copyright Act.

Use of Pandora in a commercial setting is also available via hardware sold by Mood Media. To learn more about this or to sign up, please visit their website.

Adam | Community Moderator

Let's share music in the Playlist Swap

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AdamPandora
Moderator
Moderator

We recognize that certain material is sensitive ground, so we do our best to preserve the listening experience. All of our ads are thoughtfully vetted by folks across various teams at Pandora, to ensure they are free from speech or content that is hateful, illegal, false, misleading, fraudulent, inaccurate or unfair. While we respect the perspective of each individual, and while there are occasional judgment calls still required, we feel strongly that our advertising platform should not be in the business of censoring.

That being said, I have a couple of suggestions which you might find helpful. First, you might want to restrict Pandora from playing songs with explicit content. When you do that, you not only remove songs with explicit lyrical content, you also remove some ads that are not intended for people who have demonstrated an aversion to explicit content. As a result, this option may remove some advertisements that might offend you.

To disable explicit content from our website on a computer, click the icon (initial or picture) on the top right corner of the page, select Settings, and then Content Settings.

There, you should see an Explicit Content toggle, which indicates whether you would like to allow explicit content or not. Set this to Off.

You might also consider upgrading to Pandora Plus or Pandora Premium. These are our advertising-free subscriptions, which also offer a number of other benefits you might find attractive.

For instance, Pandora Plus includes unlimited skips, replays, and offline listening, while Pandora Premium boasts all of these features as well as a curated, on-demand library.

Of course, we're happy to have folks listen, whether they are paid or free.

I hope this is helpful, and that you can understand the approach we have taken.

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

0 Kudos