Ad Feedback - Spanish Ads

[Arleneburton88]

Stop playing Spanish ads on my account! This is ridiculous. 

Moderator Edit: Edited title for clarity

[AdamPandora]

@Arleneburton88 Our ad operations team is aware of your feedback and they are working hard to improve how our Spanish ads are delivered.

Each of these are looked into on a case by case basis.

I'm happy to pass your feedback along to our ads team, however I'll need you to provide some additional information before I can do so.

The next time a Spanish ad plays on your account, please send over:

• a screenshot of the Spanish ad
• the date and time that ad played on your account
• the name of the station or podcast you were listening to when that Spanish ad played

I appreciate all of your help with this.

[AdamPandora · Accepted solution]

Pandora Update - 02/10/25:

Note: This message has been accepted as the Solution to flag the current status of this thread. This post will be updated with more information as it is provided to the moderation team.

---

Hi, everyone!

Thanks for writing in and offering your feedback about the Spanish ads playing on your stations.

We do our best to deliver ads to our significant number of Spanish-speaking listeners based on the small amount of demographic info that we collect when you register a Pandora account. This is limited to gender, age, and postal code, as well as some of the stations you create on your account. Sometimes, however, our estimates are incorrect and Spanish ads are delivered to the wrong listeners. We're sorry if this has been creating a negative experience for you.

If you are receiving Spanish ads on your account, we're happy to look into it for you.

The next time a Spanish ad plays on your account, please send over:

• a screenshot of the Spanish ad
• the date and time that ad played on your account
• the name of the station or podcast you were listening to when that Spanish ad played

Thanks for working with us on this.

[alexsmith6008]

A possible solution would be giving the user a space in the account settings to note their language preference.  That could filter the ad languages.    I have live in many  communities in Arizona, California, and New Mexico that have high population of Spanish speaking people, but I do not speak Spanish.  It would be nice to just be able to select your language preference, regardless of where in the world you live.

[TXGal]

I agree. I am in S. Texas and the spanish HEB ad that would be annoying in English plays ALL THE TIME. I am about ready to dump Pandora if this doesn't stop. 

[AdamPandora]

@TXGal In order for us to look into this further, we will need to follow up with the information requested in the accepted solution.

The next time a Spanish ad plays on your account, please send over:

• a screenshot of the Spanish ad
• the date and time that ad played on your account
• the name of the station or podcast you were listening to when that Spanish ad played

Please make sure to follow up with all of the information requested, and we will be happy to further assist from there.

Thanks for the help!

[AlpineMadlen]

I live in a rural area that is not Spanish speaking yet I am inundated with Spanish language ads when I play music on Pandora. It is ruining my listening experience. I immediately stop playing Pandora and switch to Spotify.

[AdamPandora]

@AlpineMadlen I moved your post over to this existing thread: Ad Feedback - Spanish Ads

Check out the accepted solution for more information around this.

The next time a Spanish ad plays on your account, please send over:

• a screenshot of the Spanish ad
• the date and time that ad played on your account
• the name of the station or podcast you were listening to when that Spanish ad played

Thanks for working with me on this.

[Detroitlady7588]

Please! Someone tell me, how to stop Spanish speaking commercials? I have my Pandora set to English, so why in the world am I still hearing Spanish speaking commercials half the time??? Especially since I don't have it set to Spanish! I want this to stop! I don't understand these commercials, please tell me how to get all English speaking commercials? Most of the commercials are in English, but a good majority are in Spanish? What the heck?

[AdamPandora]

@Detroitlady7588 Nice to see you around the community.

I moved your post over to this existing thread: Ad Feedback - Spanish Ads

For more information, please check out the accepted solution.

The next time a Spanish ad plays on your account, please send over:

• a screenshot of the Spanish ad
• the date and time that ad played on your account
• the name of the station or podcast you were listening to when that Spanish ad played

I appreciate you working with me on this.

[army12b]

Stop sending us English speaking people ads in Spanish.  we have an official language in this Country now!

[LaurelB]

I don't want to hear commercials in Spanish.

[anon50]

Leaving Pandora because of this It's 2025 -- there's no excuse for not being about to choose my language

[Diomed]

That's too simple of a solution. People like super complicated solutions now ...