Ads still pop up after I interact with an ad for an hour (or more) of ad-free music when I am casting to smart speakers. The countdown bar is still at the top, but the ads keep coming.
@Laraswimm Thanks for sharing your experience on the Community.
Could you tell me a bit more about what is happening? Are you casting Pandora to smart speakers from a computer or a mobile device?
If you are on a computer, are you listening from:
Thanks for working with me on this. 🤝
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I am casting from a Google Pixel 2 (T-Mobile) on the app to a Google speaker (Google Home and Google Mini).
Let me know if you need any additional information.
@Laraswimm Thanks for sending that over.
I have escalated this over to our engineers so they can take a closer look.
Keep an eye on this thread, as I will provide you with an update here when I receive more information from them.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (03.25.24)
Now casting isn't an option if I'm in an ad-free hour.
@Laraswimm I am going to pass your additional feedback along to our engineers.
This appears to be a separate issue now, however I would like for them to take a closer look at this as well to confirm.
Thanks again for all your patience with this!
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (03.25.24)
Same exact thing happens to me. Im currently in an "Ad-free hour" while casting... and I got an ad after the very first song
@AtlantaD Would it be possible to send over a screenshot of the next ad that plays when you are in an ad-free hour?
Also, please let me know the make and model of the device you are casting to.
Thanks for working with me on this. 🤝
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (03.25.24)
There y go. iPhone XR to google home
@AtlantaD Thanks for following up.
Do you happen to remember what the audio of the ad that played was for as well?
I am going to escalate this over to our Ads team once I receive that information.
I appreciate your assistance with this!
>>Check out: The Listener Lounge: March 2024
>>Visit New Music: Picks of the Week (03.25.24)