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Am I signed up for Premium?

OldFrenchy
Local Performer

I went to my Google account and it said I will start a Premium account in February. 

I don't want a Premium account.

I also don't want Pandora to surreptitiously get you to sign up by confusing search settings on artists Playlist. 

How do I get out of a trial for Premium that I don't want, even if I can't be sure I gave signed up for it? 

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3 Replies

TannerPandora
Moderator
Moderator

Hi @OldFrenchy - I checked the account associated with your community profile and see that you are upgraded to Pandora Plus through Google Play. I'm not seeing any upgraded trial or subscription to Pandora Premium. 

Could you send over a screenshot of what you're seeing? I can take a closer look. 


Tanner | Community Moderator

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@PandoraSupport

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JAW35
Local Performer

Is there somebody I can talk to?

 

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AdamPandora
Community Manager
Community Manager

@JAW35 I'd be happy to help answer any questions you have - feel free to let me know how I can assist you.

Alternatively, you can contact our support team directly with any questions here if you'd prefer to receive help privately over email.


Adam | Community Moderator

Come join in on the fun: It's Spooky Season Let's make a playlist together! ‌
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