I upgraded to premium. The app says that I only have Pandora plus. But when I go to the upgrade, it says that I already have it. I am not getting the benefits of the premium subscription please address.
moderator edit: updated title for clarity
Hi there, @mrsnoteworthy. 👋
I'm sorry for the trouble. It looks like there was a syncing issue between Apple and Pandora that temporarily affected your subscription status. I've confirmed that the error has been corrected, and your Premium subscription is now active on your Pandora account.
Let me know if you're able to experience Premium after the change. You may need to restart the app or refresh your web browser. 🎧
Hi there, @mrsnoteworthy. 👋
I'm sorry for the trouble. It looks like there was a syncing issue between Apple and Pandora that temporarily affected your subscription status. I've confirmed that the error has been corrected, and your Premium subscription is now active on your Pandora account.
Let me know if you're able to experience Premium after the change. You may need to restart the app or refresh your web browser. 🎧