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Apple Subscription: Still receiving ads

Tflynnsl18
Local Performer

Anyone buy a subscription and not have it update on the app? Not sure but I got premium and can’t choose songs and ads still play. Almost 24 hours  after paying 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Czlata Could you confirm that you are logged into your upgraded account on your device?

Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account.

If you are still seeing ads after confirming you are logged in with the correct address, can you please send me a screenshot of the next ad you see?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.


Adam | Community Moderator
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