Is there a way to get the subscription for a year rather than be billed monthly?
Moderator Edit: Edited title for clarity
@Mibry Our support team has taken a quick glance at your account and informed me your current subscription was purchased through Apple.
The option for an annual subscription to Pandora Plus, Pandora Premium or Premium Family is only available if you upgrade directly through us from our website. If you upgrade in the Pandora app from your iOS device you are upgrading through Apple, and they only offer monthly options.
To switch to a yearly subscription, you will need to change your auto-renewal options and let your monthly subscription through Apple run out. Once it has expired, and you're again hearing ads, you can then upgrade at the annual rate.
You can manage your subscription from your iOS device using the steps below:
If your device is running a version older than iOS 13:
If your device is running iOS 13 or newer:
Once your subscription expires, and you are hearing ads again, you can re-subscribe at the annual rate directly from this link. Please note that once you've upgraded at this rate, your auto-renewal option and card information can only be managed from a computer (not your mobile device) by visiting here.
Thanks for being a part of the community! 🎧
@Mibry Our support team has taken a quick glance at your account and informed me your current subscription was purchased through Apple.
The option for an annual subscription to Pandora Plus, Pandora Premium or Premium Family is only available if you upgrade directly through us from our website. If you upgrade in the Pandora app from your iOS device you are upgrading through Apple, and they only offer monthly options.
To switch to a yearly subscription, you will need to change your auto-renewal options and let your monthly subscription through Apple run out. Once it has expired, and you're again hearing ads, you can then upgrade at the annual rate.
You can manage your subscription from your iOS device using the steps below:
If your device is running a version older than iOS 13:
If your device is running iOS 13 or newer:
Once your subscription expires, and you are hearing ads again, you can re-subscribe at the annual rate directly from this link. Please note that once you've upgraded at this rate, your auto-renewal option and card information can only be managed from a computer (not your mobile device) by visiting here.
Thanks for being a part of the community! 🎧
How would I purchase a yearly renewal subscription tired of them taking 13 bucks outta of the blue?
mod edit: changing title for clarity
Hi @Indygod, thanks for posting to community! I've moved your message over to our Subscription board.
Annual subscription are only available directly through Pandora. I checked your account and it looks like you're upgraded to Pandora Premium through Apple.
Since your subscription is being processed through your Apple ID, you will need to cancel that subscription through Apple and then wait for your subscription to expire. Once you start seeing ads again on your stations, you will then be able to upgrade your account from Pandora directly from the web using your credit card or PayPal account.
Please use the following steps to cancel your Pandora subscription through Apple on your computer:
If you have any trouble with these steps, please refer to this article or contact the Apple support team and they should be able to help you. You can get in touch with them here.
Once you've done this, wait until your subscription expires and you start hearing ads again on your account.
You can then upgrade your account from a computer (not a mobile device) here.
Let me know if you run into trouble!
@Ahc I moved your post to this thread since your account is currently upgraded through Apple.
For instructions on how you can switch to the annual subscription to Pandora Premium, check out the accepted solution to this thread.
Hope this helps! 😁
I would like to switch our account to an annual payment instead of monthly. How can I do that?
@Bryangelilli I moved your post to this thread since your account is currently upgraded through Apple.
For instructions on how you can switch to the annual subscription to Pandora Premium, check out the accepted solution to this thread.
Hope this helps. 😎
its easier to reorder and start over than to try and contact or change payment and email there instructions suck
@roger1 I do see you have an open case with our support team regarding this issue.
Please keep an eye out for their message, and they will be happy to look into this further with you.
Thanks for your patience in the meantime!
Once Apple subscription says EXPIRED any idea how long it takes to hear ads again?
I'm assuming that "hearing ads" is the definitive milestone which allows me to subscribe to Pandora yearly-is this correct? ios Expired yesterday and Pandora upgrade still says go to ios to get PRemium and I'm not hearing any ads yet.
Thanks - kelpforest
...takes about 20 hours from Apple "Expired" banner for ads to start. Then it's possible to upgrade on pandora.com.
I currently have a monthly subscription for Pandora Premium through iTunes. This method does not allow me to sign up for an annual membership. I can sign up directly through Pandora and get the annual subscription, but I have a question. If I sign up through Pandora will I lose my existing playlists?
@drskrzy I moved your post over to this existing thread: Billed by Apple - Switch to annual subscription
No - canceling your subscription through Apple, and resubscribing directly through Pandora will not result in the loss of any of your collected content (stations/playlists/etc).
For instructions on how you can switch to the annual subscription to Pandora Premium, check out the accepted solution to this thread.
Hope this helps!