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Billed by Google Play: Cancel subscription

Nchaz24
Local Performer

I want to cancel my subscription 

Moderator Edit: Edited title for clarity

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1 Solution

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AdamPandora
Moderator
Moderator

@Nchaz24 It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

View solution in original post

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19 Replies

AdamPandora
Moderator
Moderator

@Nchaz24 It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

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Nowland70
Local Performer

I would like to cancel my subscription. But it's not letting me. I have an android.  Please cancel. Thank you 

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AdamPandora
Moderator
Moderator

@Nowland70 I do see your account is currently upgraded through Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

In the meantime, I have also created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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N4life69
Local Performer

I have tried to cancel my Pandora Plus subscription and I only have thr option to upgrade and not cancel. No good number for anyone to assist me about my issue. I keep getting charged for the subscription. I need asap.

Regina McFadden-Jensen 

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AdamPandora
Moderator
Moderator

@N4life69 It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

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apigmoo21
Local Performer

 

please cancel my subscription as of 3/23/2024

 

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AdamPandora
Moderator
Moderator

@apigmoo21 It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

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Darkraven025
Local Performer

Cancel subscription 

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AdamPandora
Moderator
Moderator

@Darkraven025 It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

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Cutterkurtz
Local Performer

I need to cancel the pandora subscription 

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MariaPandora
Moderator
Moderator

Hi @Cutterkurtz, I moved your message to an existing post related to your issue:  Billed by Google Play: Cancel subscription.

I have also gone ahead and canceled the subscription for you. You can still enjoy your subscription benefits until it is up, and you won't be charged again.

If you'd like, you can view your expiration date or restore the subscription from your Android device.

Hope this helps!

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Mymarine1
Local Performer

Cancel my prescription 

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MariaPandora
Moderator
Moderator

Hi @Mymarine1 , I moved your message to an existing post related to your issue:  Billed by Google Play: Cancel subscription.

I have also canceled the subscription for the account linked to your community profile on my end. You can still enjoy the benefits of your subscription until this billing cycle ends, and you won't be charged again.

You can view your expiration date or restore the subscription from your Android device.

Hope this helps!

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Jkg4308
Local Performer

Can't figure out how to cancel my plan through my phone.

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AdamPandora
Moderator
Moderator

@Jkg4308 It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps!

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Mcua
Local Performer

How can I cancel my pandora account?

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AdamPandora
Moderator
Moderator

@Mcua It looks like your account is upgraded via Google Play.

Check out this thread for instructions on how to cancel your subscription through their service: Manage subscription: Google Play

Hope this helps

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Mcua
Local Performer
I’ve been in them and it says no subscription

Sent from my iPhone
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AdamPandora
Moderator
Moderator

@Mcua I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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