While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
Why do I still get commercials when I select a specific song to play? For paying you guys every month there's absolutely no reason I shouldn't be able to listen to whatever I want to anytime commercial-free. I'll simply switch paid music services if this can't be fixed.
Moderator edit: Edited title for clarity
Hi there, @Akr305. 👋
Thanks so much for posting about this. At this time, I do see that you're upgraded to Pandora Plus.
With Plus, you get:
Premium subscribers receive all the same benefits, as well as:
You can find out more about the benefits of each tier here: Pandora Subscriptions FAQ
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Premium Access:
With free and Plus, you're able to initiate Premium Access to listen to on-demand content.
To start a new session, simply search our library from your computer or mobile device for a song or album, and click play. If you are eligible for a free session of Pandora Premium, clicking play will trigger a short advertisement, after which you can enjoy your on-demand content.
For more details about these free sessions, check out this article: Premium Access
Hope this information is helpful. 🎧