Cancel account for deceased member

[LeeLee24]

Hello,

My mother recently passed away and I'm trying to close her account. Please advise the best way to go about that.

[AdamPandora · Accepted solution]

@LeeLee24 Sorry for your loss. We send our deepest condolences to you and your loved ones.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!