Hi there, @Heycommunity. 👋
Thanks for reaching out and letting us know what's going on. Sorry to hear things haven't gone smoothly.
From what I can see, the account you're posting from is currently tied to Pandora's free service.
To get things sorted, I’ve opened an email case for you. One of our support agents will be in touch soon to assist with tracking down your paid account. Please keep a look out for their email message. 📬
