Cancelled through Apple but still attempting to charge

[Cah34]

I have cancelled my premium plan through both Apple and the pandora app and it says the subscription ends on Oct 9th in both places and that it was cancelled. But, I just got a charge attempt for it that didn’t go through because I changed my payment method. Why is it still attempting a charge if it’s been cancelled on both apps and shows a final date of the 9th? 

[AdamPandora · Accepted solution]

@Cah34 Nice to see you around the community.

Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system.

If you're still having trouble, you'll need to contact Apple support for more assistance.

I hope this is helpful.