While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
I see where it says to log in through mobile app, I do that then it says to click the 3 horizontal lines to change payment method. I don't have 3 horizontal lines and nobody can figure this out.
Heeeelp!
Please and Thank you
Moderator Edit: Edited title for clarity
@Melissay0730 I do see your account is upgraded directly through our website.
You won't be able to update this information within the mobile app.
Check out this thread for instructions on how you can update your payment method: Update billing info - Direct Billed
Hope this helps!
@Melissay0730 I do see your account is upgraded directly through our website.
You won't be able to update this information within the mobile app.
Check out this thread for instructions on how you can update your payment method: Update billing info - Direct Billed
Hope this helps!