Charged before trial ended

[MusicFan0700]

I have the same issue. You charged me for a subscription BEFORE the free trial ended. According to your chat bot you require cancellation THREE days before a FREE trial ends? Based on the comments that is standard practice for Pandora. That is unacceptable and unethical. You provide no way to contact a human to dispute the charges. Unauthorized charges are called theft. 

[AdamPandora · Accepted solution]

@MusicFan0700 Sorry for any trouble.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

For future reference, please check out this thread for the various ways you can get in touch with our support team: How to contact customer service?

Thanks for your patience in the meantime!