Charged the wrong amount for Premium Family plan

[omoal4l]

I am on the family premium plan at 9.99 a month, however; I was recently charged 164.89 (which does not total the 9.99 x 12 months which is 119.88).  I need to find out what the difference of 45.01 is for?

I cannot find anywhere a listing of charges or breakdown.

Moderator Edit: Edited title for clarity

[AdamPandora]

@omoal4l Our individual Premium subscription is $9.99 USD monthly or $109.89 annually for individuals; Premium Family is $14.99 USD monthly and $164.89 annually.

This being said, the Pandora account associated with your community profile is currently set up with the free service.

My guess is your upgraded account is registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!