Connect through Phone Plan

[Cordi]

Pandora is included with my phone plan, how do I switch over to it?

Moderator Edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hi, @Cordi. 👋

Thanks so much for posting on the Pandora Community!

Could you tell me more about your phone plan?

Are using AT&T as your service provider?

Let us know, and we can follow up with you. 🎧

[Cordi]

I believe cricket is affiliated with at&t.

[AdamPandora]

@Cordi Can you please provide a screenshot of the promotion that is offered through your mobile carrier?

Did they send you an email or provide you with any other details? 

Feel free to send us a screenshot if you have one.

Thanks for working with us on this. 🤝

[abarrera_827]

I have spectum now

[AdamPandora]

@abarrera_827 I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

[Cordi]

I have cricket as my phone plan, one of the incentives West you offer
Pandora and I love Pandora so I was excited and I just don't know how to
hook it up. What kind of information were you looking for in order to make
this work? Thanks for your efforts.

[AdamPandora]

@Cordi I'm not familiar with any promotions through Cricket at this time.

To clarify, did you need help signing into your account on a new phone?

If so, did you need help resetting your password?

Let me know.