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Direct billed - Copy of Invoices/Receipts

atleye0
Local Performer

Adam, can you please send me my receipt for May? Has there been any update to this feature yet?

Labels (1)
167 Replies

jwade080839
Local Performer

Can I please get my receipt for the charge on 8/2? Thank you!

0 Kudos

AdamPandora
Moderator
Moderator

Sure thing, @jwade080839.

A copy of that receipt has now been emailed to you.

Hope this helps!

0 Kudos

sgarcia
Underground

Can you please send me a copy of my receipt for August 2024.

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admin470906
Local Performer

Please send us the receipt for September 2024.

Moderator Edit: Removed Personal Info

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AdamPandora
Moderator
Moderator

@admin470906 A copy of that receipt has now been emailed to you.

Enjoy the music!

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robi0297
Local Performer

Hello, 

I need a receipt for the annual subscription renewal from 8/24/24. I did not receive an email receipt or renewal notification, and you cannot access these documents from my account. Please advise. 

Thank you, 

Danielle

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AdamPandora
Moderator
Moderator

@robi0297 I moved your post over to this existing thread: Direct billed - Copy of Invoices/Receipts

Unfortunately, there isn't currently a way to obtain a copy of your receipts for your Pandora subscription through the website or app.

If you haven't already done so, I recommend giving this existing idea a ❤️ to express your interest in getting that option added to the service.

In the meantime, I went ahead and emailed you a copy of your latest receipt.

Hope this helps!

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AlyssaPandora
Community Manager
Community Manager

Hey there, @sgarcia. 👋

Your August 2024 receipt has been sent to the email address associated with your account.

Thanks so much for your continued support! :pandora:

Alyssa | Community Manager
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dbeam
Local Performer

Please send me a receipt for my annual subscription.

 

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AdamPandora
Moderator
Moderator

@dbeam I've gone ahead and emailed you a copy of your receipt.

Hope this helps!

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itsupportav
Underground

Can I get my invoice - dated September 17,2024.  Thanks!

0 Kudos

AdamPandora
Moderator
Moderator

Sure thing, @itsupportav.

A copy of your receipt has now been emailed to you.

Thanks for listening!

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rogers163963
Local Performer

Adam, could you please send me my last receipt?

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AdamPandora
Moderator
Moderator

No problem, @rogers163963.

A copy of your receipt has been emailed to you.

Enjoy the music!

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ryecharlotte
Local Performer

I am needing receipts for the past two months, please.

email: xx@

Moderator Edit: Removed Personal Info

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AdamPandora
Moderator
Moderator

@ryecharlotte It looks like you have only been charged once for your subscription so far.

I've gone ahead and emailed you a copy of your receipt for that charge.

Hope this helps!

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Lacey2023
Underground

Can I please get a receipt from September emailed to xx@. Thank you

Moderator Edit: Removed Personal Info

0 Kudos

AdamPandora
Moderator
Moderator

@Lacey2023 A copy of your receipt has been emailed to the email address on file with your upgraded account.

If you need a receipt sent to an email address other than the one your account is registered under, please contact our support team for further assistance here.

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Lacey2023
Underground

I have not received this yet

Moderator Edit: Removed Personal Info

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AdamPandora
Moderator
Moderator

@Lacey2023 For further assistance with this, please send a message to our support team through our help page here.

 

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