Direct billed - Copy of Invoices/Receipts

[atleye0]

Adam, can you please send me my receipt for May? Has there been any update to this feature yet?

[AdamPandora]

No problem, @Jakesdad1.

A copy of your receipt has now been emailed to you.

Enjoy the music!

[pmcdonough]

May I please request a copy of my invoice for 7/2025?  Thank you

[AspenA]

i am needing a copy of my Invoice for the month of August.

[AdamPandora]

@pmcdonough @AspenA A copy of your latest receipt has now been emailed to you.

Hope this helps!

[pmcdonough]

Thank you so much.

Moderator Edit: Removed Personal Info

[borri34]

Please send a receipt for August.  Unless I am missing something, it is pretty frustrating having to track this down, considering it is a fundamental business requirement. 

[AdamPandora]

@borri34 Nice to see you around the community.

If you haven't already done so, I recommend giving this existing idea a ❤️ to express your interest in getting that option added to the service.

In the meantime, I went ahead and emailed you a copy of your latest receipt.

Hope this helps!

[njoffer8]

Hello, is there any way I can get the past 6 charges emailed to me? I wasn't sure how to go about this any guidance would be appreciated!

[AdamPandora]

@njoffer8 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[nkimberlain]

please send me my Sept receipt that was just charged. Thank you

[AdamPandora]

@nkimberlain I've gone ahead and emailed you a copy of your latest receipt.

Hope this helps!

[AVProduction]

I need a copy of the 8/6/24 receipt for renewal of $77.83 for my records. I don't have an email regarding the payment.

[AdamPandora]

@AVProduction No problem - a copy of your latest receipt has now been emailed to you.

Hope this helps!

[AVProduction]

Yes it does! Thank you!


mod edit: removed personal information

[Lacey2023]

Where are these emails going to? I have not received anything for my August payment. Trying to get receipts from Pandora is ridiculous. 

[wilshire_1919]

Hello Adam,

Could I please get my invoice for the month of September? Thank you!

[MRIsemn]

Could you please provide a billing receipt for me? 

[AlyssaPandora]

Hey, @MRIsemn. 👋

To keep everything organized, I moved your post over to this existing thread: Direct billed - Copy of Invoices/Receipts

I have sent the annual subscription receipt to your email address. Hope this helps! 🎧

[AlyssaPandora]

Hi, @Lacey2023. 👋

I've gone ahead and resent your August receipt to the email address associated with your Pandora account. If you haven't received it yet, please check your spam / junk folder to make sure it didn't end up there. 📬

If you continue to have trouble with this, please let us know. Thanks for being a part of the Pandora Community and for your feedback around the receipt process. 🎧

[AlyssaPandora]

Hey, @wilshire_1919. 👋

No problem at all. The receipt for your subscription was sent over to your email inbox. 

Thanks for your continued support, and for visiting the Pandora Community!