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Direct-billed subscription - find renewal date

Mela1996
Local Performer

hello, 

I would just like to know what set date is my payments being posted, of if not, can my payment be posted in a consistent date for me to keep track of.

 

Thank you

 

Moderator Edit: Edited title for clarity

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3 Replies

AdamPandora
Community Manager
Community Manager

@Mela1996 Nice to see you around the community.

You can view your renewal/expiration date and manage your auto-renewal option by visiting this link from a computer.

Hope this helps! 

 

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Dude2
Local Performer

Why can’t you show me my ending date of my current subscription, the link you provide takes one to new subscriptions. Why are you making it impossible to find the details of our plans? Do you really need to treat people in a fraudulent manner?

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AdamPandora
Community Manager
Community Manager

@Dude2 It doesn't look like the Pandora account associated with your community profile has ever been upgraded.

This likely means your upgraded account is registered under a different email address.

I recommend signing out of Pandora, and then signing back in using the (other) email address your upgraded account is registered under.

Let me know if that helps. 

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