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Duplicate billing

Local Performer

I was charged for the annual subscription a week ago and now I was just charged the old monthly rate I used to pay before. Why am I being charged for both? I thought paying the annual rate would cover my subscription.

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Community Manager
Community Manager

@hcatloved Our support team has confirmed with me that they will be reaching out to you via email at the email address your Pandora account is registered under.

Please keep an eye out for their message, and they will be happy to further assist you with this.

Hope we continue to see you around the community! 

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