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Error message when accepting Family Plan invitation

Local Performer

I sent an invitation. Person cannot accept the invitation and get this error message.

The following error was encountered while trying to retrieve the URL:

Unable to determine IP address from hostname

The DNS server returned:

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@dejameser I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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